Your privacy matters to us. This Privacy Policy explains exactly what personal data sportsplus collects from Philippines players, how we use it, who we share it with, and what rights you have over your own information. We keep things straightforward so you always know where you stand. If you have questions after reading this page, head over to our FAQ page for quick answers.
Last Updated
January 2025 — applies to all registered and visiting users of the sportsplus platform in the Philippines.
When you register for a sportsplus account, we collect personal details including your full name, date of birth, email address, mobile number, and a government-issued ID for identity verification purposes. We also collect your billing and payment information when you make a deposit through our Deposit page, though full card or account numbers are handled by our payment partners and are never stored on our servers. As you use the platform, we automatically gather technical data such as your IP address, device type, browser version, and session activity logs to keep your account secure and to improve platform performance. If you contact our support team, we retain records of those communications to help resolve any follow-up queries efficiently. We only collect information that is genuinely necessary for operating a safe, compliant, and enjoyable gaming environment for players in the Philippines.
Your personal data is used primarily to operate and maintain your sportsplus account, process deposits and withdrawals, and verify your identity in line with applicable Philippine regulations. We use your contact details to send you important account notifications such as transaction confirmations, security alerts, and updates to our terms or this Privacy Policy. Technical and behavioural data helps us detect fraud, prevent unauthorised access, and ensure the platform runs smoothly across all mobile and desktop devices. Where you have given consent, we may also use your contact details to send you information about platform features, new games in the Game Lobby, or relevant promotions — you can opt out of these communications at any time. We do not use your data to make fully automated decisions that have a significant legal or similarly significant effect on you without human review.
sportsplus does not sell, rent, or trade your personal information to third parties for their own marketing purposes — full stop. We share data only with trusted service providers who help us operate the platform, including payment processors, identity verification partners, and cloud infrastructure providers, all of whom are contractually bound to handle your data securely and only for the purposes we specify. We may also disclose your information to regulatory authorities, law enforcement agencies, or other government bodies in the Philippines when required to do so by law or in response to a valid legal request. In the event of a business transfer such as a merger or acquisition, your data may be transferred to the new entity, and you will be notified in advance. All third-party partners we work with are required to maintain data protection standards consistent with applicable Philippine law.
We retain your personal data for as long as your sportsplus account remains active and for a period thereafter as required by applicable Philippine laws and regulations, including anti-money laundering and gaming compliance obligations. Transaction records and identity verification documents are typically retained for a minimum of five years following the closure of your account, in line with standard regulatory requirements. Technical logs and session data are kept for shorter periods and are regularly purged once they are no longer needed for security or operational purposes. If you request deletion of your account, we will remove or anonymise your personal data to the extent permitted by law, and will inform you of any data we are legally required to retain. We review our data retention practices periodically to ensure we are not holding information longer than necessary.
As a player based in the Philippines, you have the right to access the personal data we hold about you, to request corrections if any information is inaccurate, and to request deletion of your data where we are not legally required to retain it. You may also object to certain types of processing, such as direct marketing communications, and withdraw any consent you have previously given at any time without affecting the lawfulness of processing carried out before withdrawal. To exercise any of these rights, please submit a request through the support channels listed on our FAQ page, and we will respond within a reasonable timeframe. We may need to verify your identity before processing a data rights request to protect your account from unauthorised access. If you believe your data rights have not been respected, you have the right to raise a complaint with the relevant data protection authority in the Philippines.
We may update this Privacy Policy from time to time to reflect changes in our practices, platform features, or applicable Philippine regulations. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered players via their account contact details. We encourage you to review this page periodically so you are always aware of how your information is being handled. Continued use of the sportsplus platform after any changes have been published constitutes your acceptance of the updated policy. If you have any questions about this Privacy Policy or how your data is used, please visit our FAQ page for guidance.
Your data is protected. Your account is secure. Join sportsplus today and enjoy sports betting, online slots, and live games — all in PHP, fully mobile, built for the Philippines.